News and articles

Listening in everyday moments.

All news and articles

Published

Illustrative photograph: a young person and an adult chatting across a kitchen counter while washing up.
Generated illustration.

Guidance Care's Statements of Purpose describe children's involvement in daily life, planning and reviews. Everyday conversations can help give that commitment meaning, alongside opportunities to speak in keywork sessions and meetings.

Make room for different ways of speaking

A formal meeting may feel comfortable for one child and difficult for another. Adults can ask how a child would prefer to share something: talking, writing, drawing or getting help from someone they trust.

Small conversations also deserve attention. A view shared while discussing an activity or choosing a meal can reveal something important. Give the child time, check what they mean and avoid filling the silence with an adult's answer.

Ask about what matters to the child

Useful questions are often simple. What would you like adults to understand? Is there something you want help with? How would you like your views shared at the next meeting?

Adults can check their understanding in plain language. This gives a child a chance to correct a misunderstanding or add something they have left out. A child may also need another opportunity to speak when they feel ready.

Be clear about decisions

Being heard includes knowing how a view has been considered. Some choices can be made together in everyday life. Other decisions involve the child's individual plan, safety, relationships and the responsibilities of other people.

Explain who is involved and what happens next. If a request cannot be agreed, give a clear, respectful explanation that the child can understand. Be honest about anything that still needs discussion, and about who can help answer it.

Return to the conversation

Following up shows that a conversation mattered. Adults can ask whether the child received an answer, understood it and wants to say anything further. Plans and preferences can change, so earlier conversations may need another look.

Families and social workers can help by sharing the child's own words accurately and asking how their views have shaped discussion. Where a child wants support to raise a concern, ask the home or social worker about advocacy and the complaints procedure.

Listening takes attention, clear explanations and a willingness to keep the conversation open. These are practical ways to make participation part of everyday care.

All news and articlesContact our team

Contact us or make a referral.

Talk to our referral team about whether one of our homes is the right fit for a young person you are placing. Our referral line is open 9am to 5pm, Monday to Friday, and we take planned placements only.

Read this in your language

Two ways to read these pages in another language.

Your browser can translate this page

This is the better option: the translation happens on your own device, so nothing you read here is sent anywhere, and it works on every page of the site.

Or open this page in Google Translate

This opens in a new tab on Google’s website. Google will be able to see which page you are reading.

More languages

These translations are made by a computer. Guidance Care has not checked them, and some words may be wrong. If anything here matters for a child’s care, please ask us - we will arrange an interpreter so nothing depends on a machine translation.

Search this site

Jump straight to the page you need.

Accessibility options

Saved on this device. The site also follows your system’s reduced-motion setting automatically.

Prefer a different size or colour altogether? Your browser’s own zoom and high-contrast settings work on every page here, and this site does not override them.